Shipping policy

Thank you for shopping with Timo&Lili.

Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed.

Shipping Time

Estimated delivery times:

• United States: 7–14 business days
  

Shipping times may vary during holidays or due to carrier delays.

Shipping Costs

We offer free shipping on all orders.

Order Tracking

Once your order ships, you will receive a tracking number by email.

Delays

Timo&Lili is not responsible for delays caused by shipping carriers, customs, weather, or other circumstances outside our control.

Incorrect Address

Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by customers.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us within 5 days of delivery or expected delivery date.

Contact Us

For shipping questions, contact:

customer service@timolili.com